We’re proud to introduce a new intelligent feature in Propbinder.

Our AI can now analyse and describe images submitted by tenants or contractors in connection with inquiries and work requests.

This means that when a tenant, for example, submits a photo of water damage, a loose power socket, or a crack in the wall, our AI won’t just register the inquiry – it will understand and describe the image as part of the response to the tenant and the internal case handling.
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🔍 What does this mean in practice?

- It looks at the image and assesses what it shows

- Automatically generates a description of the issue, which can be used directly in the tenant response and internal case handling

- Can also dive into the handbook and automatically retrieve relevant images and information that support the assessment or help solve the issue
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This feature is a step towards even smarter and more automated handling of tenant inquiries – and we look forward to seeing the difference it makes in your day-to-day work.